We were considering deactivating that field for the coupon code because it causes a lot of confusion for our wholesale customers. I think a more appropriate name would be "Gift Code." Unfortunately the hosting platform, Bigcommerce does not allow us to rename it to something else.
When we start working with new customers, they sometimes request a sample to see the quality of our work. We would give them a one-time code so they could enter it before checkout and they wouldn't have to pay for anything out of pocket for the sample. Did we send you a sample canvas when we started working together?
We do offer discount codes on our regular www.canvasmemoirs.com website since that is geared more towards retail customers. However, even with the largest discounts we offer there, it is still more expensive compared to the prices on our wholesale site www.canvasmemoirspro.com. We expect our wholesale customers to be reselling and marking up the canvases, so we keep our prices there at a minimum. As a result of this, we don't have much room for any additional discounts.
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